Canvas System Status

Past Incidents

  • Some Users Unable to Access Canvas

    Jun 27, 08:38 MDT
    Resolved - From 7:52AM MDT to 8:02 AM MDT, a small percentage of Canvas users experienced sporadic connection issues to their Canvas instances. This issue has since been investigated, identified, and resolved by our DevOps team. We appreciate your patience, and apologize for any inconvenience this may have caused.

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  • Beta and Test unavailable

    Jun 26, 09:05 MDT
    Resolved - Our DevOps team has addressed the issue that was affecting Canvas Beta and Test environments, and they are running normally once again.

    Jun 26, 07:27 MDT
    Investigating - Our Beta and Test environment within Canvas is currently down. Our DevOps team is working to resolve this issue as quickly as possible. Thank you for your patience in this matter.

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  • Error stating "Cannot Lease Connection". June 22nd 7:43 PM MST

    Jun 22, 20:33 MDT
    Resolved - This incident has been resolved. We will continue to watch and monitor for the issue.

    Jun 22, 20:14 MDT
    Investigating - Some users have received an error in Canvas stating "Cannot Lease Connection". Our Developers are currently looking into the issue.

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  • EU users experiencing slowness and timeouts in Canvas

    Jun 22, 09:07 MDT
    Resolved - Between 8:45 AM MDT to 9:02 AM MDT a small percentage of Canvas users in the EU region experienced slowness and timeouts. Our DevOps team was able to investigate, identify, and resolve the issue. We appreciate your patience, and apologize for any inconvenience this may have caused.

    Jun 22, 08:59 MDT
    Investigating - A small percentage of Canvas users in the EU region are experiencing slowness and timeouts. Our DevOps team is investigating the issue. We appreciate your patience, and apologize for any inconvenience this may cause.

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  • Some users receiving a white page with a 503 error

    Jun 20, 19:40 MDT
    Resolved - This incident has been resolved.

    Jun 20, 19:39 MDT
    Monitoring - Our DevOps team has been looking into the issue. The issue appears to be resolved, we will continue to monitor the issue.

    Jun 20, 19:29 MDT
    Investigating - Some users have reported receiving a white page with a 503 error. Our DevOps team is looking into the issue. We expect the issue to resolved momentarily.

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