Canvas System Status

Past Incidents

  • Some users are experiencing long load times when accessing Canvas
    Oct 21, 12:33 MDTResolved - Canvas has resumed normal operations. We apologize for the inconvenience, and appreciate your patience.Oct 21, 12:17 MDTMonitoring - Load time appear to have improved. We will continue to monitor the situation.Oct 21, 11:31 MDTUpdate - We are continuing to investigate the cause of the long load times when accessing Canvas. As we find more information will continue to update.Oct 21, 11:15 MDTInvestigating - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly. Read more »
  • Downloading files triggering 401 error and images not displaying
    Oct 19, 17:01 MDTResolved - Our Developers were able to roll back a new release which contained the problem causing the 401 errors and missing images. The issue is resolved and should be working now. We will continue to monitor for any other problems. Thank you for your patience.Oct 19, 16:39 MDTInvestigating - We are aware of an issues with downloading files triggering 401 errors. We are also looking into an issue with images not displaying. Our developers are working on resolving this issue as soon as possible. Read more »
  • Some Canvas users experiencing Page Errors when accessing Canvas
    Oct 19, 11:20 MDTResolved - Canvas has resumed normal operations. We apologize for the inconvenience, and appreciate your patience.Oct 19, 11:07 MDTMonitoring - Our DevOps team were able to identify the issue, and deploy a fix, and it appears that users are no longer experiencing those errors. We'll continue to monitor the situation and provide an update shortly.Oct 19, 11:02 MDTInvestigating - We're receiving reports of users seeing page errors when accessing Canvas. Our Engineering team is currently investigating the issue, we'll provide an update shortly. Read more »
  • Some users in the U.S. region unable to access Canvas
    Oct 12, 07:17 MDTResolved - Our DevOps team has resolved the issue. All users should be able to access Canvas as normal once again. We appreciate your patience on this as we worked to fix the issue this morning.Oct 12, 07:07 MDTIdentified - Some users in the U.S. region are unable to access Canvas. Our DevOps team has identified the issue and is working on a fix. Read more »
  • Some users in the U.S. region unable to access Canvas
    Oct 8, 03:30 MDTResolved - Some users in the U.S. region were unable to access Canvas between 2:37 AM and 3:20 AM MT. Our DevOps team was able to address the issue. Users should be able to access Canvas as normal. Read more »