Canvas System Status

Past Incidents

  • Some users are experiencing long load times when accessing Canvas
    Aug 16, 08:58 MDTResolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.Aug 16, 08:51 MDTMonitoring - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly. Read more »
  • Phone Support system down
    Aug 9, 23:06 MDTResolved - Canvas phone support is back to being fully operational. We apologize for any inconvenience this may have caused.Aug 9, 23:02 MDTInvestigating - We are experiencing issues with our phone support system. No callers are able to contact to Canvas Support via phone. We are in the process of contacting the vendor to correct this issue. Read more »
  • Some users are experiencing long load times when accessing Canvas
    Aug 7, 12:03 MDTResolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.Aug 7, 09:41 MDTMonitoring - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly. Read more »
  • Some users are experiencing long load times when accessing Canvas
    Aug 7, 08:48 MDTResolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.Aug 7, 08:36 MDTIdentified - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly. Read more »
  • Canvas jobs are experiencing higher than normal load times
    Aug 1, 07:35 MDTResolved - This incident has been resolved.Aug 1, 07:10 MDTIdentified - Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times. Read more »